Flockmedia

Privacy Policy

This Privacy Policy explains what personal data Flockmedia collects from you and how we use that data if anyone decides to use our services and our website. By engaging with Flockmedia and related services, users agree to the terms outlined in this policy.

PERSONAL DATA

As used in this Policy:

  • customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
  • personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  • data intermediary” means an organisation which processes personal data on behalf of another organisation (the data controller).

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, email address, telephone number, nationality and employment information.

Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We collect data that you voluntarily provide to us when you enquire about our services via email, telephone or through our website. For a better experience while using our services, we may require you to provide us with certain personal data, including but not limited to your name, phone number, and email address. The information you provide will be handled according to this Privacy Policy.

You have choices regarding our collection, use or disclosure of your personal data. You have the right to object to the processing of your personal data and withdraw your consent in the manner described in clause 8. However, if you choose not to provide us with the personal data intended for the purpose(s) for which you have been notified, we may not be able to fulfil the said purpose(s).

We may collect, disclose or use your personal data pursuant to an exception under the Personal Data Protection Act or other written law such as during the following situations:

  • To respond to an emergency that threatens your life, health and safety or of another individual; and
  • Necessary in the national interest, for any investigation or proceedings

Any unsolicited personal data received by us will be returned to the sender immediately. If received by email or through our website, these unsolicited personal data will be deleted right away. If received by telephone, these will not be recorded.

If we are a Data Intermediary, we will ensure the limited processing of personal data to the purposes specified by the Data Controller and according to their instructions.

COOKIES

Flockmedia uses cookies (small text files placed on your device) and similar technologies to provide our online services and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.
We use cookies and similar technologies for several purposes, including:

  • Security. We use cookies to detect fraud and abuse of our website and services.
  • Storing information you provide on a website. When you provide information, we store the data in a cookie to remember the information you have added.

The main reason we typically set cookies is to gather website statistics.

How to Control Cookies
You may usually switch off cookies in your browser.

Effect and changes to Policy

We will update this privacy statement when necessary to amend its terms or reflect customer feedback. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.

contact us

If you have a privacy concern, complaint, or question about this Privacy Policy, please email us at support@flockmedia.com.
Last Updated: 23 January 2024